According to a recent report, the Federation of Egyptian Insurers has issued a warning about the rapid expansion of artificial intelligence (AI) applications within the insurance sector, calling for strict controls to protect customers from potential risks.
The warning comes as a result of noticing that some insurers have started relying on smart systems to automate procedures, assessment, and even decisions regarding compensation or acceptance of claims - which may lead to automated decisions that may not take into account the privacy of the individual or the details of the caseThe Federation emphasized the importance of transparency in how these technologies are used, ensuring the quality of data, and the need for clear oversight to avoid errors or biases that may harm customers . The move reflects a growing awareness that AI, despite its potential, must be used responsibly - especially in sensitive areas such as finance and insurance.
Egyptian insurance association warns against uncontrolled expansion of AI applications
