My Dematic
Description
️ 🖼Name of the tool:
My Dematic
🔖 Tool Category:
Customer Support Portal / After-sales Service Portal
️ ✏What does this tool offer?
Log in to access the Dematic Service Center.
Submit technical support and maintenance requests (Service Tickets).
Manage the account and data of the customer's Dematic systems.
Access official documentation and technical support through the portal.
⭐ What do you actually offer based on customer experience?
Enables customers to track the status of support and maintenance requests.
Register a new account to access personalized customer services.
The portal is directly linked to Dematic's support systems and facilitates communication with service teams.
🤖 Does it include automation?
The portal itself does not include logistical automation; it is for support and service management.
The actual automation is done in Dematic's operational systems (AS/RS, WES).
💰 Pricing model:
The portal is free for customers activated under Dematic service contracts.
Real costs are associated with maintenance and support contracts, not directly related to the portal.
🆓 F ree plan details:
Access to the portal is free for customers with a valid service contract.
💳 Paid plan details:
Any additional cost related to support contracts or equipment maintenance, not the use of the gateway itself.
🧭 How to access the tool:
Access via the link: My Dematic
Register a new account if you don't have one, then use your credentials to submit and track support requests.
🔗 Useful links: