Glassbox

️ 🖼Tool name:
Glassbox

🔖 Tool Category:
An advancedDigital Experience Analytics platform used to understand and optimize visitor engagement on websites and mobile apps through comprehensive insights powered by AI and advanced data capture techniques.

️ ✏What does it offer?
Glassbox provides an integrated ecosystem that automatically collects every user interaction with a website or app and transforms it into analyzable data in real-time, enabling teams to see the full picture of user behavior, analyze their digital journeys, identify friction points and errors, and improve conversions and customer experiences through comprehensive dashboards and interactive analytics without the need for manual tagging.

⭐ What do you actually deliver based on user experience?
Glassbox gives organizations a powerful ability to understand customer behavior through tools such as session replay, digital path analysis, interaction maps, and bug and issue analysis,which helps uncover and quickly fix the causes of low conversions, and is widely used by large companies in sensitive industries such as banks to ensure the quality of the digital experience.

🤖 Does it include automation?
Yes, Glassbox relies on comprehensive automation to collect and analyze data without the need for manual instructions, including automatic capture of digital events in each session, AI-driven alerts, behavior analysis and prediction of pain points that may hinder the user journey, making it easier for teams to focus on analysis and decision-making rather than managing data collection.

💰 Pricing model:
Glassbox relies on a customized annual subscription model that takes into account the volume of sessions and interactions, the number of users, and the organization's needs for analytics and dashboards. The company does not announce fixed prices to the public, but customized quotes are provided after communicating with the sales team to determine the cost according to the organization's requirements.

🆓 F ree plan details:
Glassbox is typically offered as a paid enterprise solution that is customized based on usage and analytics needs, trials or demos may be available upon contacting the sales team, but are not available as an open-ended free plan.

💳 Paid plan details:
Paid plans typically include tiered levels or customized packages based on session size, number of interactions, data retention time, and advanced analytics capabilities such as error detection, conversion optimization, and data integration with other systems. The final price is determined after discussing the organization's needs with the Glassbox team to ensure compatibility with business requirements.

🧭 How to access the tool:
Glassbox can be accessed via a web browser after creating an account and activating the appropriate subscription, then connecting the organization's websites and applications to start collecting and analyzing data in real time. The platform provides dashboards and visualizations that can be customized by teams and goals, and supports seamless integration with other systems within the company's data environment.

🔗 Link to the demo or official website:
https://www.glassbox.com/