Features

  • Heatmaps of visitor clicks, scrolling and focus areas
  • Session recordings showing real user experiences
  • Surveys, polls and forms to collect real-time user feedback
  • Easy-to-understand reports that identify friction points
  • Automatic capture and analysis of heatmap and recording data
  • Alerts when visitor behavior changes and scheduled reports
  • Works with websites and apps through a tracking code

Pricing Details

Hotjar pricing is based on paid subscriptions that vary according to the size of the site, the number of sessions to be tracked, and the volume of data being analyzed, with tiers for small sites, medium-sized teams, and large organizations that need broader and deeper analytics. The platform offers a basic free plan that allows tracking a portion of visitor behavior, creating heat maps, and viewing session recordings with certain limits, enabling small and startup companies to start understanding the user experience at no cost, while paid plans include multiple tiers that offer higher session rates, longer data retention periods, and more customization capabilities for tools like surveys and polls, while paid plans include multiple tiers that offer higher session rates, longer data retention periods, and more customization of tools like surveys and questionnaires.