Description
🖼️ Tool Name:
Shulex VOC
🔖 Tool Category:
AI-powered voice of customer analytics tool; it falls under the category of Data & Analytics, with strong relevance to Marketing & Sales and Business Management.
✏️ What does this tool offer?
Shulex VOC (Voice of Customer) helps businesses analyze customer feedback across platforms using AI to uncover insights, trends, and pain points. It’s tailored for eCommerce brands, product teams, and marketers looking to improve customer experience and product development based on real user sentiment.
⭐ What does the tool actually deliver based on user experience?
• Automatically collects and analyzes reviews, feedback, and support conversations
• Provides AI-powered sentiment analysis and keyword clustering
• Offers product insights, feature requests, and customer pain points
• Supports marketplaces like Amazon, Shopify, and other eCommerce platforms
• Visual dashboards to track customer sentiment trends over time
• Helps businesses make data-driven product and marketing decisions
🤖 Does it include automation?
Yes — Shulex VOC automates:
• Review and feedback data collection from multiple sources
• Real-time sentiment and topic analysis
• Keyword and trend clustering
• Insight generation and report building for teams
• Continuous VOC monitoring with alerts and updates
💰 Pricing Model:
Freemium (free plan with paid upgrades)
🆓 Free Plan Details:
• Limited data analysis and keyword tracking
• Basic sentiment insights and dashboard access
• Ideal for trying out on a small number of products or reviews
💳 Paid Plan Details:
• Starts at ~$29/month
• Unlocks full sentiment AI, unlimited reviews, and deeper analytics
• Higher tiers include team access, data export, competitor tracking, and API integration
• Custom plans for agencies and large-scale sellers
🧭 Access Method:
• Web App (browser-based)
• Integrations with Amazon, Shopify, and review platforms
🔗 Experience Link: