Features
- No-code builder for customer service AI agents
- Omnichannel inbox for Live Chat, WhatsApp, Instagram, Facebook Messenger and Email
- Trains on websites, PDFs, Word documents and CRM data
- Hybrid inbox hands complex queries to humans with full context and summaries
- AI actions such as looking up data or scheduling appointments
- Automatic knowledge sync by crawling websites and documents
- Zapier, Webhooks and API integrations
- Smart routing by intent with escalation when frustration is detected
- Customer profiles built from interaction history
- EU data hosting with ISO 27001 certification and GDPR compliance
Pricing Details
💰 Pricing Model Item Details: Model Type: Freemium + Tiered Subscription (Billed Annually or Monthly). General Concept: A scalable pricing structure that grows with the number of conversations and advanced features required. 🆓 Free Plan Details Feature: AI Agents / Details: Access to 1 AI Agent for testing. Feature: Conversations / Details: Includes 50 monthly conversations (Tester included). Feature: Tools / Details: Website scraping, file uploads, and access to the basic Agent Inbox. Cost: Free. 💳 Paid Plans 🔹 Starter Plan Item: Price / Details: Approximately €99.00 per month. Item: Inclusions / Details: 250 conversations/mo, WhatsApp & Instagram integration, and AI Actions. 🔹 Advanced Plan Item: Price / Details: Approximately €199.00 per month. Item: Features / Details: 500 conversations/mo, Zapier integration, API access, and advanced AI model selection. 🔹 Business Plan Item: Price / Details: Approximately €399.00 per month. Item: Benefits / Details: 1000+ conversations/mo, removal of Watermelon branding, team role-based access, and dedicated data sync features.