Features
- Unifies phone, email, live chat, SMS, WhatsApp, Telegram, Instagram and Facebook Messenger in one inbox
- Builds chatbots with a no-code drag-and-drop designer
- Resolves up to 60% of recurring questions with a conversational AI agent
- Routes and assigns tickets by language or keywords
- Stores customer profiles with contact history and inquiry status
- Sends bulk campaigns across Telegram, WhatsApp and SMS
- Sends follow-ups, reminders and satisfaction surveys after tickets close
- Reports on interactions, agent performance and queue volumes
Pricing Details
💰 Pricing Model Item Details: Seat-based software subscription structure (Billed monthly or annually with ~20% off annual selections). General Concept: Flat monthly fee charged per active user seat, scaling feature allowances, connected communication networks, and automated capabilities across distinct plan tiers. 🆓 Free Plan Details Feature: Single Seat Free Starter Tier. Details: Perfect for individual creators or small startups. Includes 1 agent seat, standard live chat website widget deployment, unified inbox layouts, and unlimited customer conversations. Cost: Free ($0/mo). 💳 Paid Plans (2026 Standards) Plan Price (Approx.) Features & Extensions 🔹 Standard Plan $29 / seat / month Everything in Free + WhatsApp Business API integration, Twilio integration (SMS/calls), email routing networks, and native Instagram/Facebook/Telegram channel access. 🔹 Advanced Plan $79 / seat / month Everything in Standard + native Instagram/Facebook comment indexing, dedicated Whelp AI modules, dynamic advanced chatbots, mobile chat SDK assets, and dedicated account managers. 🔹 Premium Plan Custom B2B Quote Tailored for large enterprises. Unlocks on-premise infrastructure setups, complete platform white-labeling options, custom functional features, personalized SLAs, and dedicated priority onboarding engineering support.