KnowledgeBase
Features
- Builds public help centers and internal knowledge hubs
- Drafts articles, titles and keywords with AI
- Integrates with LiveChat to insert answers into chats
- Sets articles as internal or public
- Customizes logo, colors and custom domain with mobile-friendly layout
- Offers fast search and thumbs up/down ratings to flag poor articles
- Supports videos, GIFs and screenshots in articles
Pricing Details
💰 Pricing Model Item Details: Paid Flat-Fee SaaS with a Free Trial. General Concept: Operates on a single, comprehensive pricing structure that includes unlimited seats and articles. Extra costs apply only if you want to scale up by adding multiple independent knowledge bases or adding localized multi-language features. 🆓 Free Trial Details Feature: 14-Day Full Feature Sandbox. Details: Unlocks unrestricted access to the complete article creation suite, internal visibility tools, LiveChat/HelpDesk connectors, and layout personalization settings for 14 days without requiring a credit card. Cost: Free ($0 onboarding validation window). 💳 Paid Plans (Official 2026 Standards) Product / Subscription Plan Annual Billing Commitment Monthly Billing Cycle Included Capabilities & Scale Boundaries 🚀 Standard Plan $49.00 / month $59.00 / month Unlocks unlimited user seats, unlimited document creation, 1 primary knowledge base, full custom domain hosting, analytics, and 24/7 technical chat support. ➕ Extra Knowledge Bases +$21.99 / base / mo +$24.99 / base / mo Add-on option allowing enterprise groups to run entirely separate, segregated knowledge hubs for distinct brands from a single corporate dashboard.