Description
🖼️ Tool Name:
Rejoy
🔖 Tool Category:
AI-powered customer feedback analysis tool; it falls under the category of Business & Marketing and Data & Analytics.
✏️ What does this tool offer?
Rejoy is an AI platform designed to help businesses collect, analyze, and act on customer feedback from multiple channels. It transforms qualitative feedback (such as reviews, support tickets, surveys) into actionable insights using natural language processing (NLP), sentiment analysis, and thematic categorization.
⭐ What does the tool actually deliver based on user experience?
• Real-time analysis of customer feedback across channels
• AI-powered sentiment detection and keyword extraction
• Dashboard to explore pain points, suggestions, and satisfaction trends
• Topic grouping and trend identification over time
• Integration with CRM tools, surveys, and support platforms
• Reports for product, CX, and marketing teams
• Alerts for sudden shifts in sentiment or topic volume
🤖 Does it include automation?
Yes —
• Automatically categorizes and tags feedback by topic/theme
• Detects sentiment (positive, negative, neutral) using AI
• Sends alerts when trends emerge or KPIs shift
• Generates periodic summaries and insights for stakeholders
💰 Pricing Model:
Subscription
🆓 Free Plan Details:
• May include trial access with limited number of feedback entries
• Basic sentiment and keyword tagging
• Access to a simple dashboard
💳 Paid Plan Details:
• Premium plans include:
Unlimited feedback ingestion
Advanced analytics and historical trends
Team collaboration features
Custom integrations and exports
Dedicated support and onboarding
🧭 Access Method:
• Web App
🔗 Experience Link: