Vital
Vital's patient experience technology platform guides millions of patients through hospital, emergency & urgent care visits.
Last updated
Features
- Single API connecting apps to 300+ wearable devices
- At-home lab testing: ordering, tracking and receiving results
- Converts lab biomarkers into patient-friendly summaries
- Provider dashboard for real-time patient vitals monitoring
- Normalizes data from different devices into one format
- Automatic background syncing and webhook triggers
- Sends SMS or notifications when lab results are ready
- HIPAA and GDPR compliant, with a free sandbox for developers
Pricing Details
💵 Pricing (2025 Update)
Vital uses a developer-first pricing model that scales with your user base:
Developer Plan (Sandbox):
Cost: Free ($0).
What's included: Access to all APIs in a test environment to build your app. No limit on "test users."
Growth Plan (Pay-as-you-go):
Cost: Typically starts at $0.50 – $1.00 per Monthly Active User (MAU).
Note: There is usually a monthly minimum commitment (often around $250 - $500) once you go live.
Enterprise Plan:
Cost: Custom Quote.
What's included: Dedicated support, custom legal agreements, and higher volume discounts for large hospital systems or insurance companies.
Lab Testing:
Cost: Per-test fee (varies depending on the complexity of the blood panel or kit).
🎁 Is the free version a trial or completely free?
It is a Freemium model for developers. The Sandbox is free forever for testing. For end-users (patients), the access is usually free through the app that uses Vital's technology.
💳 What does the free (Sandbox) version offer?
Full access to API documentation.
Connectivity to "mock" providers to simulate real data.
Technical support through community channels.
💳 What does the paid version offer?
Live Production Access: Ability to connect real users and real devices.
Clinical Lab Orders: Permission to trigger actual at-home lab kits.
Advanced AI Summaries: Full use of the AI-powered lab result interpretation engine.
SLA & Priority Support: Guaranteed uptime and faster response times for technical issues.
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