️ Tool Name: 🖼
Regal AI (Regal.ai)
Categories 🔖
Customer Relationship Management and Deal Tracking
Customer Support and CRM
Support bots and call centers
️ What does this tool offer? ✏
Regal is an AI platform specializing in the creation and management of “AI Phone Agents” that operate in call centers and customer service.
The tool focuses on automating phone calls, responding to customers, qualifying leads, scheduling appointments, and managing support and sales operations using a human-like voice.
It is specifically designed for customer experience (CX) teams in large companies to reduce costs and improve response times and service quality.
What does it actually offer based on user experience? ⭐
- Answering calls with zero wait time (0 seconds)
- 24/7 customer service and sales
- Reduces service costs by up to 80%
- Handling voice calls in a very natural way (similar to humans)
- Support for over 30 languages and multiple dialects
- Increase customer satisfaction (CSAT up to +90%)
- Manage support, sales, booking, and collection calls
- Handle thousands of calls simultaneously
- Integration with CRM systems and contact centers
Does it include automation? 🤖
Yes, highly advanced full automation.
Regal does the following:
- Automatically answer calls without an agent
- Analyze the customer’s intent during the call
- Performing tasks such as booking, qualification, or transfer
- Escalating the call to a human only when necessary
- Monitoring and improving performance in real time
- Use customer data to personalize conversations
Pricing Model 💰
| Item | Details |
|---|
| System Type | Paid (Enterprise / Custom) |
| Pricing | Not fixed / Not publicly disclosed |
🆓 Free Plan
| Feature | Details |
|---|
| Free plan available | Not available ❌ |
| Alternative | Demo or trial upon request |
Paid plans 💳
| Item | Details |
|---|
| Pricing Type | Custom Pricing |
| Payment Method | As agreed with Sales |
Pricing Factors 📌
| Factor | Impact |
|---|
| Call center size | Affects price |
| Number of calls | Affects cost |
| Number of voice agents | Increases the price |
| Integrations | Depending on complexity |
| Type of use | Depending on the company's needs |
In practical terms: 📌
This is an Enterprise tool designed for large companies, not individuals, so pricing is customized for each company based on usage.
How to access the tool: 🧭
- Web platform
- Cloud-based Enterprise system
- Integration with contact center (CCaaS) and CRM systems
- API and Webhooks
Demo link or official website: 🔗
https://www.regal.ai/pricing
