ReplyGenius.ai
Description
🖼️ Tool Name:
ReplyGenius.ai
🔖 Tool Category:
AI-powered business response automation tool; it falls under the category of Business & Marketing, with extensions into Productivity & Automation and Conversations.
✏️ What does this tool offer?
ReplyGenius.ai helps businesses automatically generate professional, personalized responses to customer reviews — especially Google reviews — using AI. It understands sentiment, tone, and context, and generates responses that align with the brand’s voice, reducing response time and maintaining customer satisfaction.
⭐ What does the tool actually deliver based on user experience?
• Automatically detects and analyzes customer reviews across platforms (e.g. Google Maps, Trustpilot)
• Uses AI to generate customized, context-aware replies
• Allows businesses to approve/edit responses before publishing
• Provides sentiment analysis and review insights
• Supports multi-location businesses with dashboard management
• Improves response rate and online reputation with minimal manual effort
🤖 Does it include automation?
Yes — ReplyGenius.ai automates:
• Review sentiment detection
• Personalized response generation
• Publishing/scheduling of replies
• Multi-location business management
• Brand voice adaptation using AI learning
💰 Pricing Model:
Freemium with paid plans for advanced features
🆓 Free Plan Details:
• Limited number of automated replies per month
• Basic dashboard access
• Single-location support
• Manual approval before publishing
💳 Paid Plan Details:
• Pro Plan (starts from ~$19/month):
– More monthly replies
– Multi-location management
– Priority support
– AI tone customization
• Business/Agency Plans (custom pricing):
– Bulk reply management
– API access
– Collaboration tools
– Full brand integration
🧭 Access Method:
• Web app via
• Google My Business integration
• Dashboard with reply automation
🔗 Experience Link: