User Evaluation
Description
🖼️ Tool Name:
User Evaluation
🔖 Tool Category:
AI-powered qualitative user research platform; it falls under Automation Tools and Data & Analytics, designed to accelerate customer discovery and product insights.
✏️ What does this tool offer?
User Evaluation transforms customer feedback into rich, actionable insights. It handles transcription, tagging, analytics, clustering, and AI-powered reporting across audio, video, text, and CSV files. The platform automatically generates summaries, presentations, clips, and provides a multimodal AI chat to explore data visually and contextually
⭐ What does the tool actually deliver based on user experience?
• Transcribes and tags interviews in over 57 languages with speaker identification and customizable vocabularies
• Generates sentiment analysis, insight themes, Kanban collections, and highlight clips from conversation data
• Produces presentation-ready AI reports and PPTX exports tailored to brand identity with white-label options
• Includes a multimodal AI Chat that handles structured and unstructured data, releases findings in tables, flowcharts, and citations to sources
🤖 Does it include automation?
Yes — automation is core:
• AI agents auto-analyze and synthesize feedback to generate insights
• Scheduled reporting, clipping workflows, Kanban-based tagging, and presentation creation operate without manual labor
💰 Pricing Model:
Freemium model with subscription-based paid tiers including Personal and Team/Enterprise plans
🆓 Free Plan Details:
• Free tier available with up to 2 files per project, 3 total transcription hours, limited AI insights, clips, and collections; white-label not included
• Suitable for small personal projects or initial evaluation
💳 Paid Plan Details:
• Personal Plan (~$39/user/month): Unlimited projects, 15 transcription hours/month, unlimited AI Chat & insights, PPT exports, white labeling, 50 GB storage
• Plus Plan (~$209/user/month): Includes 5 seats, 50 transcription hours/month, priority support, 1 TB storage, and advanced features
🧭 Access Method:
• Web-based platform via userevaluation.com, requiring login or signup
• Data ingestion from audio, video, text, or CSV files; supports on-call live notes, API integrations, and multimodal analysis
• Dashboard, AI chat interface, presentation builder, and export tools accessible via browser
🔗 Experience Link: