Description
🖼️ Tool Name:
Paka AI
🔖 Tool Category:
AI-powered conversational bot & voice automation; falls under AI-driven customer service / IVR (Interactive Voice Response) systems.
✏️ What does this tool offer?
Paka AI transforms traditional phone support into an intelligent, fully automated service. It handles customer calls, routes them intelligently, manages messages, schedules appointments, and integrates with WhatsApp for seamless customer interactions.
⭐ What does the tool actually deliver based on user experience?
• Custom-trained AI bots that answer and route customer calls
• Message Center to capture and email detailed messages when representatives aren't available
• Appointment scheduling with recognition of frequent callers and Google Calendar sync
• WhatsApp integration to engage with customers on the messaging platform
• Analytics and call history features including volume tracking, peak times, and FAQs insights
🤖 Does it include automation?
Yes — Paka AI heavily relies on automation, including:
• AI-driven IVR for automated call handling and routing
• Bots recognizing caller history to personalize interactions
• Scheduling automation with real-time calendar integration
• Multichannel messaging automation across voice calls and WhatsApp
• Automated messaging capture and analytics insights for follow-up and performance tracking
💰 Pricing Model:
Subscription-based pricing starting as low as $25/month.
🆓 Free Plan Details:
No free plan or trial is clearly specified on official sources.
💳 Paid Plan Details:
Basic at ~$25/month: includes limited call minutes, bots, message center, and appointment scheduling, with optional WhatsApp support
Higher tiers: Offer more call minutes, additional bots, unlimited call history, and expanded WhatsApp messaging quotas (up to 4,000 msgs for $500/month tier)
🧭 Access Method:
Accessible through the Paka AI website and via a user-friendly web app. Also available as a desktop app via WebCatalog for Mac and Windows.
🔗 Experience Link:
https://app.paka.ai