Twig AI
Description
🖼️ Tool Name:
Twig AI
🔖 Tool Category:
Conversations • Business & Marketing • Productivity & Automation • Data Analysis • Smart Assistant
✏️ What does this tool offer?
Twig AI is an intelligent assistant for customer support teams. It gathers knowledge from past tickets, databases, and FAQs to provide fast and accurate responses to customer inquiries, saving time and reducing workload for support teams.
⭐ What does the tool actually deliver based on user experience?
• AI-powered chat that understands context and responds instantly
• Automates ticket handling and customer support
• Extracts knowledge from multiple sources (Docs, Tickets, FAQs)
• Improves customer experience by reducing response times
• Supports employees with an internal AI assistant
🤖 Does it include automation?
Yes — Twig AI automates responses to inquiries, classifies and opens tickets automatically, and suggests ready-made solutions for support staff.
💰 Pricing Model:
Freemium (Free plan + Paid enterprise plans)
🆓 Free Plan Details:
• Limited AI chat with monthly query limits
• Basic integration with one knowledge base
• Community support
💳 Paid Plan Details:
• Business plans with advanced features (CRM integrations, multiple data sources, priority support)
• Enterprise plans with custom setups and premium support
🧭 Access Method:
• Web App via the official site
• Integrations with ticketing systems like Zendesk and Freshdesk
🔗 Experience Link: