Description
🖼️ Name of the tool:
The Legion AI
🔖 Tool classification:
An AI-powered platform for collecting and analyzing user feedback and audio- and text-recorded meetings, part of the Customer Feedback Intelligence and Insights Automation tools.
✏️ What does it do?
The Legion AI helps companies extract insights from voice calls, Zoom meetings, emails, and customer reviews. It uses natural language processing techniques to turn audio into text, then summarize key points, categorize sentiment, and discover recurring themes. It turns these insights into actionable insights reports that connect feedback with quantitative data to measure customer satisfaction and improve products and services.
🛠️ How do you use it?
Visit the official website and start a free trial with no credit card required
Upload voice call recordings or give permission to link your Zoom/Teams account
Select the scope of analysis (e.g. time period or customer type) via the dashboard
See automated reports that include summaries, sentiment charts, and key themes
Export reports in PDF or CSV formats or share links with your team
The Legion AI can be integrated with CRM systems and BI tools via Webhooks or API
⭐ A review of the tool:
The Legion AI gives a quick overview of unstructured customer data. Its summaries are accurate and help teams make decisions based on actual facts from conversations. Categorizing sentiment and recurring themes saves tremendous time compared to manual analysis. The user interface is clear and interactive search engines allow digging into details when needed.
💵 Type of tool (in terms of cost):
Freemium with a free trial and paid plans based on data volume and number of users.
🎁 What does the free version offer you?
A limited free trial period that allows you to process a small volume of recordings (e.g. up to five meetings or hundreds of minutes)
Ability to use all basic analysis features such as transcription, summarization, and sentiment classification
View and download basic reports in limited formats
🎁 What does the paid version give you?
Paid plans give you: Unlimited data processing or a larger volume depending on the plan
Customized and deep reports with advanced topic filtering
Wider integrations with CRM systems and BI tools
Probabilistic API support for automated access to results
Customizable reporting interface and company white labels
Dedicated technical support and priority processing
⚙️ access method or source:
Available via browser as a SaaS system, with direct connectivity to meeting applications and communication platforms, no additional software downloads required.
🔗 Link to try the tool:
👉 https://www.thelegionai.com/