Description
Pricing Details
Retellio uses a Custom Pricing / Enterprise Pricing model, meaning the platform does not list fixed prices or monthly subscription plans on its official website. The cost is determined based on each organization’s specific needs, such as the volume of calls requiring analysis, the number of users, the number of connected data sources, and the desired level of automation. The platform offers solutions for analyzing customer calls using artificial intelligence, so pricing varies depending on usage volume and the complexity of the organization’s operations. Retellio does not offer a free plan or a permanent free trial; instead, it operates on a “Book a Demo” model, where companies contact the platform’s team to schedule a demo and determine a plan that suits their needs. This model is common among enterprise business intelligence tools that rely on analyzing large volumes of customer data and conversations. Paid solutions include advanced AI services such as Voice of Customer (VoC) analysis, employee performance measurement, customer churn risk detection, deal risk analysis, generating executive summaries of conversations, and automating workflows by sending insights to the appropriate teams or triggering automated actions. The platform also supports integration with popular business tools such as Salesforce, HubSpot, Gong, Dialpad, and Slack to deliver analytics directly into the workplace. The cost of a Retellio subscription is typically based on a customized enterprise model that includes fees tied to data volume, the number of calls analyzed, and the number of users within the company, in addition to the level of support and integrations required. Since pricing is not publicly disclosed, the final cost is determined after assessing the organization’s needs and providing a customized quote. In general, Retellio targets companies that rely heavily on customer calls, such as sales, customer success, product development, and revenue operations (RevOps) teams. The custom pricing model makes the tool more suitable for medium and large companies that need to transform daily conversations with customers into data that can be analyzed and used for decision-making, rather than being a tool geared toward individuals or small teams.