Description
🖼️ Tool Name:
Retellio
🔖 Tool Category:
AI-powered customer feedback & audio-insights tool; it fits in the area of executive briefing / podcastification of customer calls.
✏️ What does this tool offer?
It turns customer call recordings into concise, ~30-minute podcast-style summaries, highlighting key insights so leaders can stay informed without listening to full recordings.
It automatically syncs with call platforms or allows manual upload, and locates important moments in customer conversations (feature requests, pricing feedback, competitor mentions, issues) to include in these summaries.
Provides accessibility: you can follow customer feedback via podcast apps (RSS feed) so you can listen on the go.
⭐ What does the tool actually deliver based on user experience?
Saves time for executives / founders by reducing hours of call listening down to manageable, curated audio summaries.
Helps spot trends in what customers are saying — concerns, suggestions, or issues — more quickly.
Enables feedback and insights to be consumed flexibly (e.g. during commutes etc.), not just via reading or sitting at a desk.
🤖 Does it include automation?
Yes — key parts are automated:
Automatic ingestion / syncing of new customer call recordings.
Auto-detection of important moments in conversations and compilation into segments for the podcast summary.
Generation of the podcast summary (voice narrative, clips) so that human intervention is minimal beyond oversight.
💰 Pricing Model:
Paid subscription / service. Free trial appears to be available.
🆓 Free Plan Details:
There is a free trial type access (duration/pricing not clearly public).
💳 Paid Plan Details:
Full features: continuous feed of podcasts, integration with call platforms, frequent updates, more customization, etc.
🧭 Access Method:
Web platform; upload recordings or connect via integrations (call platforms / recording tools) so calls sync.
Access via podcast apps / RSS feeds to listen.
🔗 Experience Link:
https://retellio.com