Yobi
Description
🖼️ Tool Name:
Yobi
🔖 Tool Category:
Chat/Voice Agents — it falls under the category of AI-powered conversational agents and workflow assistants that handle multichannel communication and automate tasks.
✏️ What does this tool offer?
Yobi provides AI teammates (agents) that can manage communications across channels (calls, chat, email, social media), automate internal workflows, and interact naturally with customers or team members. It allows businesses to build, train, and deploy agents aligned with their processes and brand voice.
⭐ What does the tool actually deliver based on user experience?
• Agents that answer calls, chats, emails, and social messages automatically.
• Transcription, sentiment analysis, and conversation summarization.
• Task assignment and tracking within conversations.
• Integration of AI agents into workflows and team collaboration.
• Multi-channel support (phone, chat, email, social media).
🤖 Does it include automation?
Yes — Yobi automates:
• The routing and handling of communications across multiple channels.
• Conversation summarization, transcription, and sentiment extraction.
• Workflow actions triggered within conversations (e.g. creating tasks).
• Adaptation and continuous learning of agents from interactions.
💰 Pricing Model:
Freemium / subscription — exact pricing is customized depending on business scale.
🆓 Free Plan Details:
• Likely includes limited use of core messaging channels and basic agent features. (Not all details are public)
💳 Paid Plan Details:
• Unlocks full multichannel support, advanced analytics, agent customization, and team collaboration features.
• Enterprise features may include API, integrations, and higher usage limits.
🧭 Access Method:
• Web application / SaaS platform.
• Mobile apps for communication.
• Integrations with other business tools via APIs.
🔗 Experience Link:
https://yobi.com/