Presto
Description
🖼️ Tool Name:
Presto
🔖 Tool Category:
Chat/Voice Agents — it falls under the category of AI-powered conversational systems that automate spoken interactions, especially in service or transactional environments.
✏️ What does this tool offer?
Presto offers an AI voice assistant specialized for drive-thru restaurant operations. It handles order taking, upselling, and conversational interactions with customers over voice channels. It integrates with existing POS systems and adapts its responses for real-world ambient environments.
⭐ What does the tool actually deliver based on user experience?
• Fully conversational voice ordering in drive-thru lanes.
• Upselling suggestions built into the voice workflow (e.g., recommending additions).
• Integration with existing restaurant hardware and POS systems.
• “Pure AI” mode where the system handles orders autonomously until uncertain cases escalate to human staff.
🤖 Does it include automation?
Yes — Presto automates:
• Voice‐based customer ordering without human intervention (in many cases).
• Dynamic upsell generation in conversation flow.
• Decision escalation to human staff when needed.
💰 Pricing Model:
Not publicly detailed in the sources I found (likely enterprise / contract based for restaurant chains).
🆓 Free Plan Details:
None found (this is a commercial solution for businesses).
💳 Paid Plan Details:
Likely includes licensing, deployment, integration, and support for multiple locations.
🧭 Access Method:
• Deployed at drive-thru locations as an integrated voice system.
• Interfacing with restaurant POS systems and menu systems.
🔗 Experience Link:
https://presto.com