Monobot CX
Description
🖼️ Tool Name:
Monobot AI
🔖 Tool Category:
AI-powered customer experience and automation platform—specifically, an AI virtual assistant and voice/chat agent that operates as conversational AI and call-center automation tool.
✏️ What does this tool offer?
Monobot.ai enables businesses to deploy fully automated virtual assistants that handle tasks like appointment booking, lead qualification, customer support, voice conversations, chat interactions, and scheduling—24/7 across industries.
⭐ What does the tool actually deliver based on real usage?
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Automates call-based and chat-based interactions, including scheduling, reservations, and product consultations.
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Offers an intuitive no-code interface to create and customize AI chat/voice agents within minutes.
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Supports multilingual voice calls (20+ languages) with natural speech recognition and sentiment analysis.
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Integrates with third-party systems like CRM platforms (e.g., Salesforce, HubSpot), SMS, WhatsApp, Telegram, calendar tools, and voice telephony via SIP or Twilio
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Generates transcripts, post-call summaries, keyword tracking, and analytics dashboards for improved oversight
🤖 Does it include automation?
Absolutely—it automates the entire conversational workflow:
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Handles call and chat flows dynamically with intelligent routing
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Transfers calls to humans or other applications when needed
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Sends follow-up SMS or email automatically
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Creates transcripts, analytics, and sentiment tagging in real time.
💰 Pricing Model:
Usage-based pricing plus optional subscription-level feature packs
🆓 Free Plan Details:
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100 free bot messages
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10 minutes of voice call credits
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No credit card required to start.
💳 Paid Plan Details:
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Pay-as-you-go: around $0.10 per call-minute (volume discounts apply) + SMS costs (~$0.001/SMS)
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Subscription tiers: $29–$79 per month providing platform access and support for multiple concurrent calls
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Enterprise option: custom pricing, premium voices (ElevenLabs), onboarding, SLA, and higher concurrency limits
🧭 Access Method:
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Web-based dashboard to design voice/chat agents
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Integration via widgets (for chat) or SIP/Twilio for voice
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Connects securely to CRM, calendar, messaging, and analytics systems.
🔗 Experience Link:
https://monobot.ai/