Features

  • Customized customer portals by business area: Pharma, Technology and Manufacturing
  • PAS-X support for the pharmaceutical industry
  • Technical documents, manuals and data, with ordering of parts or samples
  • Service tickets and maintenance requests for pharmaceutical machinery
  • Real-time tracking of support ticket status
  • Asset tracking and maintenance for pharmaceutical machinery

Pricing Details

Körber's portals are available free of charge to customers with a valid support or service contract, as there are no separate fees for using the portals themselves. Access to the portals is free for all customers who have an account with Körber. The actual costs are related to support or maintenance contracts for hardware and software, and do not include any additional fees for the portal itself, making it a free tool within the framework of authorized customer services.