TheLoops
Features
- AI analysis of support tickets, chats and calls
- Detection of recurring issues, bugs and customer pain points
- Trend analysis across products, features and time periods
- Dashboards for support performance and customer sentiment
- Faster escalation of critical issues to product and engineering teams
- Automatic classification and clustering of support conversations
- Continuous monitoring of new tickets and feedback
- Integrations with Zendesk, Intercom and other support tools
Pricing Details
💰 Pricing Model: Subscription-based / Enterprise pricing 🆓 Free Plan Details: • No public free plan • Demos or pilot programs available upon request 💳 Paid Plan Details: • Subscription plans based on ticket volume and integrations • Advanced analytics, alerts, and customization • Enterprise onboarding and support