Features
- Autonomous AI agent handling chats, emails and tickets
- Co-pilot suggesting real-time replies for human agents
- Integrates with help desks like Zendesk and Freshdesk
- BI analyst surfacing trends, sentiment and product feedback in Slack
- Supports 40+ languages across email, live chat, social media and CRM
- No-code setup by connecting an API key or uploading a knowledge base
- Answers grounded in your knowledge base to prevent hallucinations
- Auto-tags and routes tickets by sentiment and urgency
- Resolves issues like refunds, tracking and FAQs end to end
Pricing Details
💵 Pricing CoSupport AI is known for its "Transparent & Predictable" pricing. Instead of a one-size-fits-all fee, they offer three distinct billing models to fit different business sizes: Model Starting Price Best For Server-Based $99/mo Companies with high, stable volumes. Fixed fee for unlimited AI responses. Resolution-Based $0.19/resolution Performance-focused teams. You only pay for tickets successfully solved by AI. Response-Based $0.04/response Flexible usage. Perfect for teams with variable ticket volumes. 🎁 Is the free version a trial or completely free? It is a 14-day Free Trial. While there is no "forever free" tier for high-volume use, the trial allows full access to test integration and accuracy before committing to a plan. 💳 What does the free trial offer? Full access to CoSupport Customer and Agent modules. Integration with major help desks (Zendesk, Salesforce, etc.). Evaluation of the AI’s performance on your real-world data. 💳 What does the paid version offer? Unlimited User Access: No per-seat charges. Custom AI Training: Fine-tuning the AI to your specific brand voice and policies. Advanced Security: Dedicated servers and data anonymization (ISO 27001). Full BI Dashboard: Detailed analytics on ROI, sentiment, and agent performance.