Inkeep
Features
- Turns documentation, help centers, blogs and forums into conversational assistants and search
- Deploys on websites, apps, in-product widgets, Slack and Discord
- Gives support teams a copilot that drafts replies, links sources, summarizes tickets and suggests next steps
- Cites the exact documentation pages used in answers
- Connects public and private sources such as Notion, Confluence and custom databases using RAG
- Detects documentation gaps and generates FAQ candidates from resolved tickets
- Syncs content from connected sources daily or on demand
- Offers granular permissions, automated PII removal, data retention settings and SOC 2 compliance
- Embeds via script snippets, React components or APIs
Pricing Details
💰 Pricing Model Item Details: B2B SaaS / Tiered Monthly Subscriptions & Enterprise Frameworks. General Concept: Inkeep structures its pricing around usage tiers, number of supported content sources, internal team channels, and advanced API or custom agent configurations. 🆓 Free Access Details Feature: Custom Content Sandbox Evaluation. Details: While Inkeep does not feature a standard self-service free tier, teams can request a free live sandbox demo built directly using their own public documentation. The team sets up a shared test environment for evaluation without requiring immediate credit card entry. Cost: Free Demo Sandbox. 💳 Subscription Plans (Official Standards) Upgrading unlocks private knowledge source connectors, internal Slack/Discord bots, advanced team copilots, and custom chat APIs. Subscription Plan Standard Monthly Rate Primary Workspace Scope & Allowances 🌱 Starter Plan $150.00 / month Docs or help center as a source, public community chat bots (Slack/Discord), out-of-the-box UI components, AI reports, and daily content syncs. 🚀 Scale Plan $400.00 / month Best for growing teams. Includes all Starter features plus all public sources, internal team Slack bots, unlimited neural search, and dedicated support. 💼 Enterprise Edition Custom Commercial Quote Unlocks private data sources (Notion, Confluence), internal team AI tools, chat APIs, in-product copilots, advanced data controls, and custom SLAs.