Description
Pricing Details
The pricing model is based on a monthly subscription per Workspace (or “space”) with monthly billing, and offers several plans tailored to different team sizes. There is no clear free plan; instead, the Starter plan serves as the low-cost entry point. This plan starts at $25–$29 per Workspace per month, supports one user with a usage limit of 50 replies per month, and includes basic features such as manual replies, topic summarization, and simple reporting. Next is the Pro plan, priced between $84 and $99 per month, which supports up to 5 developer accounts and 5 users, with unlimited replies and advanced features such as AI-powered automated replies, user permissions management, advanced analytics, a Bug Finder tool, and priority support. The Scale plan is the highest tier, priced between $212 and $249 per month. It supports an unlimited number of users with unlimited usage and offers advanced features such as custom reply templates, more sophisticated team management, and fast, top-priority support.