Features
- Orchestrates transcription, language model and speech providers with low latency
- Natural turn-taking and interruption handling
- Function calling for real-time actions such as database checks, Google Calendar scheduling and webhooks
- Flow Studio visual drag-and-drop builder for conversation paths and branching logic
- Squads chain specialized agents and transfer live calls between them
- Telephony integration with Twilio and Vonage, plus bring-your-own-carrier support
- Handles inbound support and outbound sales campaigns at scale
- HIPAA and SOC 2 compliance with private VPC deployments
- CRM auto-sync of transcripts, sentiment and data to Salesforce, HubSpot or custom CRMs
- Vapi CLI and SDKs for Web, iOS, Flutter and Python
Pricing Details
💵 Pricing (2026 Status) Vapi follows a Pay-as-you-go model, which is highly cost-effective but requires managing multiple provider costs. Plan Base Cost Key Features Startup $0.05 /min Platform fee + provider costs (STT/LLM/TTS). No monthly minimum. Enterprise Custom Priority throughput, HIPAA compliance ($1k+ add-on), and dedicated support. Add-ons $2 - $5,000+ Phone numbers ($2/mo), extra concurrent lines, and advanced security. Realistic Total Cost: Depending on your choice of models (e.g., GPT-4o + ElevenLabs), the total cost typically ranges between $0.13 and $0.33 per minute. 🎁 Is the free version a trial or completely free? Vapi offers a $10 Free Credit upon registration, which is enough to test the platform for roughly 150-200 minutes of call time. There is no permanent free tier; once the credits are exhausted, it becomes strictly pay-as-you-go.