Features

  • Starts conversations proactively using behavioral triggers such as hovering over a product
  • Detects frustrated or confused customers and shifts from sales to support tone
  • Shows curated product carousels inside the chat
  • Collects preferences like size, style and budget and feeds them into your CRM
  • Handles returns and exchanges via chat
  • Provides local-currency prices and shipping estimates based on location
  • Integrates with Shopify and is trained on your product catalog and brand voice

Pricing Details

💵 Pricing & Plans (February 2026 Status): Merchant Floor typically uses a tiered model based on conversation volume: Plan Price (Approx.) Key Features Starter (Small Biz) ~$29/mo Up to 500 AI-assisted conversations; Basic Shopify integration. Growth (Pro) ~$79/mo Unlimited conversations; Advanced analytics; Returns management module. Enterprise Custom Quote Full white-label branding; Dedicated account manager; Custom API workflows. 🎁 How to Get Started: Visit the Shopify App Store or Salesfloor.net to find the Merchant Floor integration. Most stores begin with a 14-day free trial to train the AI on their specific product catalog and "brand voice."