Description
🖼️ Tool name:
Zefi AI
🔖 Category:
AI-powered customer insights platform, designed to collect and analyze scattered user feedback from multiple sources and extract strategic decisions for the company.
✏️ What does this tool offer?
- Collects all customer feedback from tickets, surveys, chats, conversations, reviews, calls, and more, and organizes everything in one place
- Uses artificial intelligence to analyze texts and identify trends, themes, and intelligent feedback insights
- Generates real-time, up-to-date reports to help you focus on product improvements and customer experience improvements
⭐ What does the tool actually deliver based on user experience?
- Simple and clear interface designed specifically for product and customer experience teams
- Fast automatic categorization that replaces slow manual spreadsheets and tagging
- Seamless integration with tools like Zendesk, Intercom, Slack, HubSpot and others to import data directly
- Users report saving hours of labor and making better product decisions thanks to Zefi's intelligent insights
🤖 Does it include automation?
Absolutely! Full of smart automation:
- Automatically categorizes notes by topic, sentiment, or priority level
- Sends automated alerts and reports on escalating issues or recurring themes
- Ready-made report templates, customizable dashboards, and CRM/Slack integration to simulate real-time activity
💰 Pricing model:
Flexible and customized pricing based on the company's needs (no fixed public plans), depending on
- Platform access fees covering basic features such as dashboards, reports, and premium support
- Usage fees based on data volume, number of sources and integrations used
- Special year-end annual offer with 100% discount on setup and usage fees for the first year, as well as an extended 90-day trial period and money-back guarantee
🆓 Free plan details:
No permanent free plan - you must book a trial offer first, then pricing is customized based on company size and needs, with a trial or free trial offer depending on the type of usage
🧭 How to access:
- Visit the official website at zefi.ai
- Fill out the demo request form and work with their team to determine your needs (volume of monthly notes, number of sources, etc.)
- Their team helps you with integrations, smart labeling setup, and platform setup
🔗 Trial link:
https://www.zefi.ai/signup