Eclipse AI
Features
- Unifies customer feedback from reviews, calls, videos, surveys and CSV files
- Transcribes and summarizes call center audio and video
- Chat with your data using natural language questions
- Auto-builds real-time CX dashboards linking sentiment to KPIs
- Analyzes sentiment, pain points and product opportunities automatically
- Provides OSINT data sweeps, data fusion and link analysis for enterprises
- Offers enterprise API routing and dedicated consulting services
Pricing Details
💰 Pricing Model Item Details: Commercial B2B SaaS Model / Tiered Monthly Subscription Structures with Annual Commitment Discounts. General Concept: Eclipse AI scales its operational packages based on user seats, connection volumes, monthly audio/video processing limits, and custom dashboard access boundaries. Annual enrollment options drop ongoing costs by 30%. 🆓 Free Plan Details Feature: 30-Day Open Professional Trial. Details: Unlocks a comprehensive 30-day trial of the Professional Package completely free without a required credit card, giving teams full exposure to unified reviews, survey setups, and AI-driven data synthesis. After the trial ends, accounts scale down to baseline free or standard basic thresholds. Cost: Free ($0 Trial Model). 💳 Subscription Plans (Official 2026 Standards) Prices display default monthly scales; annual cycles unlock up to a 30% reduction tier. Plan Tier Level Standard Monthly Rate Primary Workspace Scope & Allowances 🌱 Basic Package $55.00 – $171.00 / month Includes 3 user seats, core data source unification, social/third-party review connectors, standard dashboard visualization, and 50 audio/video calls monthly. 🚀 Professional Tier $142.00 – $284.00 / month Best for active corporate teams. Expands scope to 5 user seats, unlimited document survey creations, 200 audio/video call transcripts per month, unlimited historical .CSV updates, and deep cross-correlation insight analytics. 💼 Enterprise Level Custom Quote Unlocks custom multi-seat options, advanced automated OSINT data fusion, full interactive link analysis maps, enterprise API routing, and dedicated human consulting services.