Description

️ 🖼Tool Name:
Jam

🔖 Tool Category:
Bug Reporting & Debugging with artificial intelligence, with integrated screen recording and logging

️ ✏What does this tool offer?

  • Record any error or bug on your website or app with all the details (screen, audio, logs, network, device data)

  • Automatic generation of ticket title and reproduction steps using artificial intelligence

  • Direct integration with work management tools like Jira, Linear, Notion, and Slack

  • Tools for annotation, video obfuscation, and instant glitch replay

  • Available on the web, Chrome extension, and iOS app

What does the tool actually deliver based on user experience?

  • Reduces documentation time from 15 to 60 minutes per ticket

  • Prevents miscommunication between QA teams and developers by collecting all data in one place

  • More than 200,000 users say it improves collaboration and speeds up issue resolution

  • QA teams reported that it made it easier for them to automatically collect error messages and browser logs

🤖 Does it include automation?
Yes - full automation from capturing details, filling in the title, writing reproduction steps, and even suggesting solutions

  • AI Debugger analyzes bugs and gives you insights without manual search

💰 Pricing Model:

🆓 Free Plan - "Getting Started" ($0/month)

  • Unlimited Jams

  • Duration of recording: 5 minutes

  • 5 recording links per month

  • 5 iOS recordings with logos

💳 Paid Plan - "Team" ($14/creator/month, up to 15 creators)

  • All "Starter" features

  • Unlimited viewers

  • Duration of recording: 15 minutes

  • Background recording

  • Video obfuscation and annotations

  • AI title filling and AI reproduction steps (200 generation/month)

  • 50 recording links per month

  • 50 iOS recording with logos

  • 14-day free trial

💳 Paid Plan - "Project" (customized price)

  • All "Team" features

  • Unlimited viewers and creators

  • Advanced access controls

  • Customized data retention policies

  • SAML/SSO, audit logs

  • Unlimited iOS registration links and recordings

  • Prioritized support

💳 Jam for customer support (customized price)

  • Integration with Intercom for customer support

  • Request a screen recording from the client with a single click

  • No installation or setup for the customer

  • Automate support workflows and accelerate ticket resolution time

🎁 Open Source

  • Free for open source projects after application submission

🧭 Access Method:

  • Chrome extension, iOS app, or directly from the web

  • Connect with team tools like Jira and Slack

  • Use a single signup button with the option to enable or disable AI

🔗 Experience Link:
https://jam.dev

Pricing Details

Jam offers its free "Starter" plan, which includes unlimited Jams, up to 5 minutes of recording time, 5 recording links per month, and 5 iOS recordings with logos. The "Team" plan ($14 per creator per month, up to 15 creators) includes all the features of the free plan while adding unlimited viewers, up to 15 minutes of recording time, background recording, video obfuscation and annotation, title fill and AI reproduction steps up to 200 times per month, 50 recording links, 50 iOS recordings, and a 14-day free trial. The Project plan (custom price) offers all the features of Team with unlimited viewers and creators, advanced access controls, customized data retention policies, SAML/SSO single sign-on support and audit logs, plus unlimited iOS links and recordings and priority support. Jam also offers customer support (custom pricing) integration with Intercom to request one-click customer screen recording with no installation or setup required, while automating the support workflow to accelerate ticket resolution.