Description
🖼️ Tool Name:
Rootly
🔖 Tool Category:
AI-native incident management and on-call automation platform for engineering and SRE teams.
✏️ What does this tool offer?
Rootly streamlines incident response by automating detection, coordination, communication, and resolution workflows. It integrates deeply with Slack, Zoom, Jira, and monitoring tools to handle incidents from alert to postmortem. Key features include automated Slack channels, responder assignments, AI-generated retrospectives, and real-time status updates for stakeholders.
⭐ What does the tool actually deliver based on user experience?
• Seamless on-call and incident response through web and mobile
• Automatic Slack channel and Zoom room creation
• Intelligent triage with role assignments and timeline generation
• AI-powered post-incident summaries and root cause suggestions
• Real-time status page management for external and internal stakeholders
• Analytics dashboards for tracking incident metrics such as MTTR and resolution time
• Enhanced team coordination with automated reminders and templates
🤖 Does it include automation?
Yes — Rootly automates:
• Incident detection and escalation workflows
• Slack and Zoom setup for response coordination
• Role-based reminders, tasks, and documentation
• AI-generated retrospectives and incident timelines
• Collection and analysis of incident metrics
💰 Pricing Model:
Subscription-based with scalable plans
🆓 Free Plan Details:
• 14-day free trial of the Essentials plan
• Includes Slack-based incident workflows, mobile app access, SSO/SAML, one status page, and basic integrations
💳 Paid Plan Details:
• Essentials (~$20/user/month): Core features, integrations, mobile access, SSO, and limited automation
• Scale (Enterprise): Custom pricing, includes full automation, private incident support, AI postmortems, RBAC, SCIM, audit logging, Terraform support, and premium support
🧭 Access Method:
• Web-based dashboard
• Slack-native commands and workflows
• Mobile apps for iOS and Android
• Integrates with popular monitoring, alerting, and project management tools
🔗 Experience Link:
https://rootly.com/?ref=