️ Tool name: 🖼
Hoop
Tool category: 🔖
AI customer support agents, customer support automation, customer experience improvement
️ What does this tool offer? ✏
Hoop enables companies to deploy AI agents for customer support easily and without organizational complexities, as the agents work with platforms such as Gmail, HelpScout, Zendesk, and Freshdesk. The platform provides a fast enterprise support experience without the need for complex setup, with the ability to automatically learn from inbox emails, generate automatic drafts, improve AI, smart classifications, and basic and advanced analytics.
What does the tool actually offer based on user experience? ⭐
Quick setup in minutes without the need for prior training data
Automatically learns the tone of the team and products
Instantly draft replies and improve them with each edit
Smart categorization and basic and advanced analytics for customer trends
Seamless integration with Gmail, HelpScout, Zendesk, and Freshdesk
Easy to connect and integrate with additional tools such as Stripe, Notion, and Docs
Does it include automation? 🤖
Yes, automation is included:
Automatic generation of response drafts
Continuous learning from customer interactions to improve performance
Intelligent classification and analysis of inquiries
Seamless integration with various channels and support systems to speed up response
Pricing model: 💰
Simple monthly subscription model with the ability to cancel at any time, no credit card required to get started
🆓 Free plan details:
Price: $0 per month
Up to 50 inquiries per month
Automatic learning from your inbox
Gmail draft composition
AI self-improvement
Smart labels and basic analytics
Paid plan details: 💳
Starter: $49 per month, up to 100 queries, faster learning, Stripe, Notion, and Docs integration, all free plan features
Business (most popular): $199/month, up to 500 queries, advanced analytics, trend analysis, priority support, all Starter features
Scaling: $499 per month, up to 1,000 queries, custom integrations, dedicated support, setup assistance, all Business features
How to access the tool: 🧭
Web-based platform
Quick setup in minutes
Connect channels with one click, no code or training required
Trial link or official website: 🔗
https://www.hoop.app/