Features
- Cloud VoIP call center for calls and SMS on desktop and mobile
- Two-way sync with 250+ tools including Salesforce, HubSpot, Zendesk, Pipedrive and Intercom
- AI Voice Agents for call answering, scheduling and IVR routing
- AI Assist for call summaries, sentiment analysis and topic tracking
- Power Dialer, Voicemail Drop, IVR menus and smart queue callbacks
- Live call monitoring and coaching with whisper and barge
- SMS, MMS and WhatsApp for Business from a shared workspace
- Automatic logging of calls, transcripts and tags in the CRM
Pricing Details
💰 Pricing Model Per-User Subscription (Annual/Monthly) + Usage/Add-ons: Requires a 3-seat minimum on standard tiers. General Concept: Base plans cover software usage and regional calling, while AI features (like AI Assist Pro), extra phone numbers, WhatsApp profiles, and AI Voice Agent minutes operate on add-on or usage-based pricing. 🆓 Free Access Details Feature: 7-Day Free Trial & Free AI Minute Allowances. Details: Users can start a 7-day free trial to test calling, routing, and CRM integrations. Includes a monthly baseline of 50 free minutes for AI Voice Agents. Cost: Free ($0) 7-Day Trial. 💳 Access & Subscription Options (Official Standards) Access Tier Price Structure (Annual Billing) Primary Workspace Scope & Allowances 🌱 Essentials $30 / seat / month (3-seat min = $90/mo) Unlimited inbound calling, 100+ CRM integrations, call recording (1-yr storage), IVR, SMS/MMS. ⚡ Professional $50 / seat / month (3-seat min = $150/mo) Everything in Essentials + Power Dialer, Salesforce integration, AI Assist summaries, queue callbacks, live monitoring, unlimited call recording. 🏢 Custom Custom Quote (25-seat min) Unlimited international routes, custom developer API support, dedicated account manager, enterprise SSO, SLA guarantees. Note: Billed monthly, rates increase to $40/seat (Essentials) and $70/seat (Professional). Optional add-ons include AI Assist Pro ($49/seat/mo), Analytics+ ($15/seat/mo), and extra phone numbers ($6/number/mo).