Features
- Automates customer communication by calls, SMS, email and live chat
- Answers incoming calls and makes outgoing calls
- Collects and follows up with leads for sales growth
- Unlimited live chat on websites
- Downloadable call recordings
- Built-in CRM and user management
- Over 8,000 integrations including ABC Fitness, ClubReady and Mindbody
- Connects through native integrations, APIs and Zapier
Pricing Details
Replify offers transparent pricing plans for organizations that manage one or more websites and want to automate customer communications across multiple channels, with a monthly subscription model that requires no annual contracts or setup fees, and allows you to cancel or modify your subscription at any time. The Core plan costs about $200 per month per location and is designed for sports clubs and studios that need to continuously collect prospect data, track sales, and provide customer service. The Plus plan costs approximately $400 per month per location and is suitable for organizations with high communication volumes that require continuous services for lead generation, sales tracking, and customer service. The Custom/Enterprise plan offers customized pricing for organizations and is aimed at franchise systems and large groups that manage a high volume of calls, emails, and text messages across dozens or hundreds of locations. The company allows users to schedule a demo to learn more about the plans and choose the one best suited to their operational needs. All plans utilize the same multi-channel AI system, and the choice between them depends on usage volume and the number of locations. The Core plan includes up to 375 calls per month, with an additional charge of $0.30 per call exceeding the allowance, and up to 250 SMS messages per month, with an additional charge of $0.04 per message, and up to 2,000 emails per month, with an additional charge of $0.01 per message. The Plus plan includes up to 1,250 calls per month, with an additional charge of $0.30 per extra call, and up to 1,500 text messages per month, with an additional charge of $0.04 per additional text message, and up to 16,500 emails per month, with an additional charge of $0.01 per additional email. Call and message limits for the Enterprise plan are determined by a customized agreement. All three plans offer unlimited live chat through websites, answering incoming calls, making outgoing calls, communication via text messages, email, and chat, an AI engine for sales growth, and the ability to download call recordings. The platform includes a built-in customer relationship management (CRM) system, integration with other tools and systems, and user management. The company offers more than 8,000 integrations for each plan; the Core and Plus plans provide dedicated support, while the Enterprise plan includes priority support and a dedicated point of contact. The Core and Plus plans operate on a monthly payment basis, while the Enterprise plan offers flexible contract terms; none of the plans charge a setup fee, and all include user management capabilities. Replify integrates with ABC Fitness, ClubReady, Mindbody, and more than 5,000 tools, connecting fitness management software, customer relationship management (CRM) systems, calendars, and Voice over Internet Protocol (VoIP), communication tools, and thousands of apps through application programming interfaces (APIs) and automation workflows, supporting appointment scheduling, data synchronization, and other tasks. The platform also works with thousands of apps through native integrations, APIs, and Zapier. The list of organizations whose logos the company displays includes Gold’s Gym, UFC Gym, Arena Sports, F45 Training, FS8, SWEAT440, ZoomTan, Premier Sportsplex, Dynamic Fitness, and Club 24 Concept Gyms, and allows users to explore available integrations and book a demo to learn more about the services.
