Description
🖼️ Tool Name:
heyLibby
🔖 Tool Category:
AI-powered business assistant for wellness & service industries; falls under the category of Chat/Voice Agents and Integrations & APIs.
✏️ What does this tool offer?
heyLibby delivers an AI assistant platform designed for small businesses (especially in the wellness, gym, spa, and tanning industries) to automate customer communications. It offers features such as:
• Handling inbound customer interactions via calls, chat, SMS, and email.
• Outbound proactive messaging and marketing automation to customers.
• White-label solutions for businesses to offer their own branded AI assistant.
• Targeted for health and wellness businesses that face high volumes of simple customer inquiries and scheduling requests.
⭐ What does the tool actually deliver based on user experience?
• Businesses in the wellness sector manage to automate about 70% of their customer communications using heyLibby.
• The service uses a combination of chat, voice, and text (calls + emails + chat) to reduce workload on staff.
• It supports scaling, e.g., businesses with front-desk and scheduling staff can deploy it to free up human resource time.
🤖 Does it include automation?
Yes — heyLibby heavily relies on automation:
• Automating inbound and outbound customer communication without manual responses.
• Integrates voice/call, chat, SMS to give a unified AI assistant experience.
• White-label API or platform that a business can brand and integrate.
💰 Pricing Model:
Freemium or subscription model (specific pricing not disclosed in public source). The firm raised funding to scale the business.
🆓 Free Plan Details:
Not clearly publicly detailed in the source I found. Likely custom enterprise pricing or subscription model tailored to each business.
💳 Paid Plan Details:
The company has raised seed funding ($4.5 M) to serve businesses; pricing likely depends on usage, number of conversations, seats, etc.
🧭 Access Method:
• Web-based platform used by businesses in wellness & service industries.
• White-label integration for businesses to deploy the assistant.
• Likely through subscription sign-up on the heyLibby website.
🔗 Experience Link: