Features
- Session recordings that replay visitor behavior like a video
- Heatmaps of clicks, scrolling and attention
- Funnels and form analytics
- Detects friction and errors on the site
- Filters and segments data by geography, device or traffic source
- Surveys and direct visitor feedback
- Customer journey analytics
- Automates session analysis, heatmap creation and data sorting
Pricing Details
The platform relies on a monthly or annual subscription model depending on the size of the sessions and features required, while providing a limited free trial that enables users to test the tools before making a financial commitment. The free plan includes Free at $0 per month, with a limited number of monthly sessions up to 500 sessions, one website project, session recording, basic heatmaps, and limited surveys, making it suitable for personal testing or small websites with limited traffic. Paid plans include several tiers: First, the Essential plan at $25 per month with a 14-day free trial, offers 5,000 sessions per month, one website project, one conversion funnel, 3 months of data storage, and basic analytics tools with basic technical support, catering to small sites that need basic analytics and simple management tools. Second, the Advanced plan at $109 per month with a 14-day free trial, offers 25,000 sessions per month, 2 website projects, 5 Funnels, 6 months of data storage, and advanced tools such as detailed friction analysis, advanced heatmaps, and the ability to export data, making it suitable for medium businesses that need deeper analysis and a better user experience. Third, the Premium plan at $319 per month with a 14-day free trial, offers 100,000 sessions per month, 5 website projects, 10 Funnels, 12 months of data storage, priority support, SSO single sign-on, Customer Success Manager, and advanced analytics and reporting capabilities, to meet the needs of large companies or teams that require high productivity and meticulous tracking. Finally, the Enterprise plan is customized by sales contact and includes custom sessions and projects, custom support, advanced privacy settings, full integrations, and personalized training and support, to meet the requirements of large enterprises that need fully customized and flexible solutions.