Features

  • Records and replays user sessions on websites and apps
  • Analyzes clicks, scrolling, pauses, errors and abnormal interactions
  • Detects signals such as hesitation and angry clicks
  • Advanced search filtering by device, browser, country, errors or journey step
  • StoryAI insights and recommendations
  • Console and network troubleshooting
  • Mobile app support through an SDK
  • Connects behavioral data with other systems

Pricing Details

The platform relies on a flexible subscription model that is determined by the size of the company, the number of sessions, and the features required, and is often accessed by contacting the sales team to get a customized offer that meets the exact needs of each organization. The platform also offers a limited free trial to test a large number of sessions and basic analytics capabilities, making it suitable for small businesses or teams that want to evaluate the platform and understand its capabilities before investing in paid plans. First, the Business plan is geared towards SMBs, allowing for deep analytics and behavioral data aggregation to understand user behavior and make flexible growth decisions, with the ability to effectively manage data without much complexity. Secondly, the Advanced plan, for larger organizations that need to discover trends, optimize funnels and marketing funnels, giving marketing teams and analysts the ability to optimize performance and target customers more accurately. Third, the Enterprise plan, designed for large enterprises and data science teams, includes advanced tools for AI integration, predictive analysis, and integrating behavioral data with other systems, providing integrated data management and analytics solutions for large enterprises. Additional paid options such as Onboarding, Insights+, and Data+ are available to support platform setup, team training, and advanced data analysis, allowing companies to maximize the platform's capabilities and achieve higher performance in managing data and user behavior