Features
- Voice+ synchronizes a phone call with a digital display
- Generative Journey handles unscripted conversation within business guardrails
- No-code visual builder for chat, voice and phone logic
- Bring your own key for OpenAI, Anthropic Claude or Google Gemini models, switchable instantly
- Agents perform real actions like booking or refunds through backend APIs via MCP
- Native support for 65+ languages with mid-conversation switching
- Built-in automated testing to catch incorrect AI answers before deployment
- Low-latency voice for phone interactions
- Deploys one conversation to Web Chat, WhatsApp, Alexa and phone numbers
Pricing Details
💵 Pricing (January 2026 Status) NLX is famous for its Pay-As-You-Go (PAYG) model, making it accessible for startups while scaling for enterprises. Plan Price (Approx.) Key Features Free Sandbox $0 $20 free credit; 10k conversations/mo limit; Full access to the Canvas builder. Builder $0.05 /conv. Most Popular; PAYG billing; 5 builder seats; 14-day data retention; BYOK for LLMs. Enterprise Custom Quote Unlimited seats; Custom data retention; SSO/SAML; SOC II & HIPAA; 24/7 support. Agentic Add-on $0.10 /exec. Additional fee for agents that execute transactions (API calls). 🎁 Is the free version a trial or completely free? It is Freemium. The free sandbox is permanent and gives you $20 in initial credits to build and test. You only start paying the $0.05 per conversation fee once you go live and start handling real customer traffic.