Nimblr (Holly AI)

🖼️ Tool Name:
Nimblr (also referred to as Holly AI)

🔖 Tool Category:
AI-Powered Virtual Receptionist & Scheduling Assistant — designed primarily for healthcare providers and service professionals to automate scheduling, reminders, and front-desk communication.

✏️ What does this tool offer?
Nimblr offers a smart virtual assistant named Holly that handles phone calls, text messages, and online appointment scheduling 24/7. It syncs directly with a clinic’s or provider’s calendar or EHR (Electronic Health Record) system to automatically manage bookings, confirmations, reschedules, cancellations, and follow-ups.

It works across multiple channels — voice, SMS, and web — and communicates in a natural, conversational way with patients or clients. It can also provide pre-visit instructions, collect insurance information, send payment links, and coordinate telehealth appointments.

⭐ What does the tool actually deliver based on user experience?
• Automates up to 80% of front-desk and receptionist tasks
• Reduces hold times by over 90%, improving patient experience
• Decreases no-show rates by up to 40% through consistent, automated reminders and confirmations
• Seamless interaction via phone, text, or online forms
• Provides appointment summaries, waitlist support, and smart calendar management
• Compatible with major healthcare systems like Epic, DrChrono, Allscripts, and Athenahealth
• Highly rated by users for improving scheduling efficiency and patient communication

🤖 Does it include automation?
Yes — Nimblr is built around intelligent automation:
• Natural language processing (NLP) for understanding patient intent in conversations
• Automatically books, reschedules, or cancels appointments based on real-time availability
• Sends reminders, payment requests, and appointment follow-ups
• Waitlist management and slot-filling with no manual input
• Automated post-visit surveys and review invitations
• Smart call routing and automated answers to FAQs without human intervention

💰 Pricing Model:
Subscription-based, priced per provider or per calendar, with tiered options depending on features and appointment volume.

🆓 Free Plan Details:
• Free trial available
• No credit card required to get started
• Access to core scheduling and messaging features for testing and onboarding

💳 Paid Plan Details:
• Basic Tier ($49/month per calendar): includes up to 60 appointments per month
• Pro/Core Tier ($78–79/month per provider): includes up to 100 appointments, full access to voice, SMS, and web automation
• Smart Desk Tier (~$160/month per provider): adds AI call automation, custom responses, intelligent call routing, and advanced workflow capabilities
• Volume discounts available for multi-provider practices or annual billing

🧭 Access Method:
• Cloud-based platform, no software installation required
• Accessible through any modern browser
• Integrates directly with calendar systems or EHRs
• Patients can interact through phone, SMS, or website booking forms
• Setup typically takes under 30 minutes with guided onboarding

🔗 Experience Link:
https://www.nimblr.ai/?ref=