Features
- Builds a customer dossier with sentiment, history and pain points in under a minute
- Analyzes emotion and intent in emails, Slack messages and Zendesk tickets
- Unified chronological timeline of customer events
- Proactive risk detection explaining why a customer is frustrated
- One-click linking with Salesforce, HubSpot, Zendesk, Gmail and Slack
- Supports churn prevention, QBR preparation and account handovers
Pricing Details
💵 Pricing & Plans (February 2026 Status) Alignmate focuses on a transparent, seat-based model with an accessible entry point for smaller teams: Plan Price (Approx.) Key Features Free Beta $0 Limited dossier generations; Basic integrations (Gmail/Slack); Community support. Individual / Pro ~$19.95 / mo Unlimited dossiers; Full CRM & Helpdesk sync; Sentiment & Risk analysis. Growth / Team ~$49 / seat Team-wide collaboration; Shared dossiers; Custom risk alerts; API access. Enterprise Custom Advanced security (SOC 2); Custom data retention; Dedicated success manager. 🎁 How to Get Started: Head to and sign up for Free Beta Access. Connect your primary communication tool (like Gmail or Slack) first to see the AI generate your first "Customer Story" immediately.