Features
- Builds generative AI chatbots trained on your knowledge base
- Turns help articles into interactive step-by-step troubleshooting guides
- Answer engine that searches across sources such as Zendesk and Salesforce
- No-code drag-and-drop flow builder with 30+ backend connectors
- Omnichannel inbox for web chat, WhatsApp, SMS and Messenger
- Hands conversations off to live agents with context preserved
- Creates and categorizes tickets in your CRM automatically
- Identifies content gaps and suggests new knowledge articles
- Customizable chat widget to match your branding
Pricing Details
💰 Pricing Model Item Details: Tiered Subscription (Basic, Professional, Business, Enterprise) billed annually. General Concept: Pricing scales based on the number of "Monthly Sessions," user accounts, and access to advanced connectors/API requests. 🆓 Free Plan Details Feature: Free Trial / Starter Plan. Cost: Free ($0/mo billed annually for the Starter tier). Includes 1 Guide, basic analytics, and single-language support. 💳 Paid Plans (2026 Estimates) 🔹 Professional Plan Item: Price / Details: Approx. $49/month (billed annually). Item: Features / Details: 3 Guides, 2,500 monthly sessions, Zendesk connector, and conditional logic. 🔹 Business Plan Item: Price / Details: Approx. $199/month (billed annually). Item: Features / Details: 5,000 monthly sessions, full versioning, multilingual support, and transcript exports. 🔹 Enterprise Plan Item: Price / Details: Custom Quote. Item: Inclusions / Details: High-volume sessions (25k+), multiple connectors (Salesforce, etc.), SSO (SAML), and dedicated Technical Guidance.