Feedback Navigator

🖼️ Tool Name:
Feedback Navigator

🔖 Tool Category:
AI-powered customer feedback analytics platform; it belongs under Data & Analytics, General Tools, Productivity & Automation, and Business & Marketing.

Feedback Navigator provides:

• Aggregation of user reviews and feedback from sources like Trustpilot, Booking.com, Yelp, TripAdvisor, Airbnb—or via CSV/API uploads

• AI‑driven sentiment analysis and categorization into custom tags like issues, feature requests, or praise .

• Request detection which groups feature or improvement suggestions from feedback .

• Support for custom workflows using webhooks (e.g., trigger Slack alerts on new negative reviews) .

• Dashboard visualizations and CSV export for deeper analysis .

💰 Pricing Model:
Freemium with credit-based paid plans:

• Free tier: ~100 analysis credits to get started.

• Paid tiers:

  • S Plan: 1,000 credits/month (~$15/month)

  • M Plan: 2,500 credits/month (~$25/month)

  • L Plan: 5,000 credits/month (~$50/month) .

  • One-time credit "Packs" also available from $39 to $899 .

🆓 Free Plan Details:

• Free trial offering 100 analysis credits

• No credit card needed to begin.

💳 Paid Plan Details:

• Extra credits and features unlock at higher tiers

• One-time credit packs available for one-off usage.

🧭 Access Method:

• Web-based platform via app.feedbacknavigator.com .

• Integrates with API, CSV, webhooks, and multiple feedback sources .

🔗 Experience Link:
• Official website: https://www.feedbacknavigator.com