Description

️ 🖼Tool name: Feedback Navigator
🔖 Tool category:

Tasks and projects

Smart calendars and personal assistant

Meeting and note summaries

Habit and focus tracking

️ ✏What does this tool offer?
Feedback Navigator enables companies to quickly collect and analyze customer feedback from multiple sources such as Trustpilot, Booking.com, Yelp, and CSV, extracting accurate insights using artificial intelligence, categorizing feedback into custom categories, discovering common requests, and connecting results to workflows via Webhooks. It also allows data to be exported in CSV format for further analysis.
What does it actually offer based on user experience?
The tool helps users track customer responses and analyze sentiments and requests in real time, enabling hotel owners, restaurants, gyms, and product teams to improve the customer experience and make decisions based on accurate data without having to perform manual analysis.
🤖 Does it include automation?
Yes, the tool can automate the collection, categorization, and analysis of feedback, send alerts and notifications when new reviews arrive, and connect to the company's internal workflow via Webhooks.
💰 Pricing model:

🆓 Free plan details:
The tool offers a free trial with 100 credits, during which you can analyze 100 customer notes, and no credit card is required to sign up.

💳 Paid plan details:

  • Monthly subscriptions: S Plan offers 1,000 credits for $15 per month, M Plan offers 2,500 credits for $25 per month, and L Plan offers 5,000 credits for $50 per month.

  • One-time packs: S Pack offers 1,000 credits for $39, M Pack offers 2,500 credits for $79, L Pack offers 5,000 credits for $149, XL Pack offers 10,000 credits for $249, XXL Pack with 25,000 credits for $499, XXXL Pack with 50,000 credits for $899.
    (1 credit is consumed when each customer note is analyzed)

🧭 How to access the tool:
Feedback Navigator can be accessed by registering directly on the platform and creating an account to start collecting and analyzing customer feedback immediately, with options to subscribe or purchase packages as needed.

🔗 Trial link or official website:
https://www.feedbacknavigator.com

Pricing Details

The platform uses a pricing model that combines a free trial with flexible paid plans based on usage. The free plan provides 100 credits that can be used to analyze 100 customer notes, without the need to enter a credit card to register. Paid plans include monthly subscriptions such as the S Plan for $15 for 1,000 credits, the M Plan for $25 for 2,500 credits, and the L Plan for $50 for 5,000 credits. One-time packs are also available to meet different analysis needs, starting with the S Pack with 1,000 credits for $39, the M Pack with 2,500 credits for $79, the L Pack with 5,000 credits for $149, the XL Pack with 10,000 credits for $249, XXL Pack with 25,000 credits for $499, and XXXL Pack with 50,000 credits for $899, providing complete flexibility for users depending on the size of the data and the analysis required.