Customer.io Analytics
Features
- Manages messaging across email, in-app messaging, push notifications and SMS
- Personalizes messages based on real customer data
- Automates customer journeys with a visual workflow builder
- Automates campaigns based on events and attributes
- Runs A/B and cohort tests with reporting on performance and conversions
- Integrates with databases, tools and ad platforms via API and webhooks
- Handles very large data volumes while keeping performance stable
Pricing Details
The tool is based on the size of customer profiles and the number of monthly messages, and offers flexible plans from basic to Enterprise for large companies. The Trial/Start trial plan includes a 14-day free trial, no credit card required, with the ability to cancel at any time. As for the paid plans, the Essentials plan starts at $100 per month and includes 5,000 profiles, 1 million mails per month, two types of Objects, Email & Community support, Workflow Builder Basic, Ad audience sync, and Basic Data Integrations. The Premium plan starts at $1,000 per month, with a customizable number of Profiles and Messages, 10 Object types, Chat & Email Premium support, 90 days Onboarding, HIPAA Compliance, and Premium Data Integrations. Finally, the Enterprise plan includes customized pricing based on company needs and customer volume, with dedicated support, migration management, Success Manager, custom hardware, Logging & Governance, and additional tools.