Botric AI
Description
🖼️ Tool Name:
Botric AI
🔖 Tool Category:
Productivity & Automation — it falls under AI-powered customer support automation platforms.
✏️ What does this tool offer?
Botric AI is an AI-driven customer service platform that automates up to 80% of common customer inquiries across multiple channels, including live chat, email, voice, and ticketing systems. It uses contextual understanding, machine learning, and integration with business systems to deliver fast, personalized, and scalable support while seamlessly escalating complex cases to human agents.
⭐ What does the tool actually deliver based on user experience?
• Resolves a high percentage of routine customer queries without human intervention
• Provides multi-channel support (chat, email, phone, and ticketing)
• Uses self-learning capabilities to improve accuracy over time
• Integrates with CRM, helpdesk, and e-commerce platforms
• Offers 24/7 availability, reducing wait times and operational costs
• Delivers detailed analytics and customer insights for continuous improvement
• Highly customizable workflows, responses, and branding
🤖 Does it include automation?
Yes — Botric AI is built for end-to-end automation:
• Automatically classifies, routes, and responds to incoming queries
• Integrates with business tools to fetch and update customer data in real time
• Escalates unresolved cases to human agents with full context
• Learns from past interactions to refine automated responses
💰 Pricing Model:
Subscription-based
🆓 Free Plan Details:
• Free trial available (duration and limits may vary)
• Access to core automation features and integrations during trial
💳 Paid Plan Details:
• Subscription pricing based on number of agents, conversations, or active users
• Higher-tier plans include advanced analytics, customization, and premium integrations
• Enterprise packages available with SLA guarantees and dedicated support
🧭 Access Method:
• Cloud-based platform accessible via web dashboard
• Integrates with third-party tools like Zendesk, Salesforce, Shopify, HubSpot, etc.
• No local installation required
🔗 Experience Link: