Social Intents

🖼️ Tool Name:
Social Intents

🔖 Tool Category:
Productivity & Automation — it falls under AI-powered live chat and customer engagement automation tools.

✏️ What does this tool offer?
Social Intents is a live chat platform that integrates directly with collaboration tools like Microsoft Teams, Slack, Google Chat, Zoom, and Webex, allowing teams to chat with website visitors in real time. It also supports AI-powered chatbots (via ChatGPT, Gemini, Claude, and other models) trained on your website or knowledge base to automate customer support and sales inquiries.

⭐ What does the tool actually deliver based on user experience?
• Live chat integration with Microsoft Teams, Slack, Google Chat, Zoom, and Webex
• AI chatbot builder using ChatGPT, Gemini, or Claude
• Train bots on website content, PDFs, and FAQs for accurate, context-aware answers
• Seamless escalation from bot to live human agents
• Customizable chat widget to match brand design
• Multi-language support for global customer engagement
• Real-time visitor monitoring and proactive chat invitations
• Works on any website via simple embed code or WordPress plugin

🤖 Does it include automation?
Yes — Social Intents offers extensive automation features:
• AI-powered chatbots handle FAQs and lead qualification automatically
• Auto-routing conversations to available agents
• Proactive chat triggers based on visitor behavior
• Continuous bot training from your content sources

💰 Pricing Model:
Subscription-based

🆓 Free Plan Details:
• No permanent free plan — offers a free trial with full feature access for testing

💳 Paid Plan Details:
• Plans start from around $39/month, depending on number of users and features
• Higher tiers include unlimited chats, advanced integrations, and analytics
• Enterprise plans available with priority support and custom SLAs

🧭 Access Method:
• Web-based dashboard for chat management
• Integrations with Microsoft Teams, Slack, Google Chat, Zoom, and Webex
• WordPress plugin available for easy embedding

🔗 Experience Link:

https://www.socialintents.com

💰 Pricing Model: Subscription-based 🆓 Free Plan Details: • No permanent free plan — offers a free trial with full feature access for testing 💳 Paid Plan Details: • Plans start from around $39/month, depending on number of users and features • Higher tiers include unlimited chats, advanced integrations, and analytics • Enterprise plans available with priority support and custom SLAs