Description

️ 🖼Tool name:
Dialbox

🔖 Tool category:
Automation and smart agents, marketing and sales, business and operations management, knowledge base and self-service.

️ ✏What does this tool offer?
Dialbox is an AI-powered call answering service for businesses, particularly in the Canadian market, that aims to replace traditional voicemail with a smart voice assistant that works 24/7. The tool handles incoming calls, answers customer inquiries, records messages with caller data, books appointments, and intelligently transfers calls according to rules set by the employer, without missing any communication or sales opportunities.

What does it actually offer based on user experience?
Essentially, Dialbox acts as a real receptionist, but without interruptions or pressure. The experience focuses on speed of response, simultaneous handling of an unlimited number of callers, and professional call transfer (Warm Transfer). The most notable strength is the unlimited minutes in all plans, in addition to the direct experience of smart voice from the website, which enhances confidence and reflects the maturity and ease of use of the system in a real work environment.

🤖 Does it include automation?
Yes, it includes advanced automation, including:
automatic call answering, caller classification, VIP rules application, smart call forwarding, appointment booking, automatic SMS sending and receiving, and integration with CRM systems and calendars.

💰 Pricing model:
Fixed monthly subscription in Canadian dollars, with unlimited minutes and concurrent calls on all plans.

🆓 Free plan details:

  • Free trial available

  • No complexity required to get started

  • Aim to experience the smart voice assistant firsthand and build confidence before subscribing

💳 Paid plan details:

Starter – $59 CAD/month
Suitable for small businesses and low call volume
Includes:

  • Unlimited minutes

  • Unlimited simultaneous calls

  • AI training on your business

  • Message recording

  • Call forwarding to a single destination

  • One VIP connection

Scale – $125 CAD/month (most popular)
Suitable for growing businesses
Includes everything in Starter plus:

  • Send activity information to the caller via SMS during the call

  • Book appointments for up to 3 team members

  • Synchronization with CRM

  • Smart two-way SMS messages

  • Call forwarding for up to 3 destinations with Waterfall system

Growth – $269 CAD/month
Suitable for large companies and high call volumes
Includes everything in Scale plus:

  • Longer calls

  • Deeper AI training on company details

  • Visual Flow Builder with advanced branching logic

  • Kiosk Check-in

  • Call transfer to up to 7 destinations

  • Manage larger team bookings

🧭 How to access the tool:
Go to the official website, create an account, try out the voice assistant directly via the call button, then activate the appropriate plan and link it to your business.

🔗 Link to the trial or official website:
https://dialbox.ca/pricing

Pricing Details

The service is based on a fixed monthly subscription in Canadian dollars with a key feature of unlimited minutes and unlimited concurrent calls on all plans, making the cost clear with no surprises. It starts with an easy-to-set-up free trial that allows businesses to test the smart voice assistant firsthand and build confidence before committing. The Starter plan, priced at CAD 59 per month, is aimed at small businesses with low call volumes and provides powerful basics such as AI training on the company's activity, message recording, and call forwarding to a single destination with one VIP contact. The Scale plan, priced at CAD$125 per month, is the most popular and targets growing businesses, adding advanced capabilities such as sending information via SMS during a call, booking appointments for up to three team members, syncing with CRM systems, and two-way smart text messaging with multi-destination call routing using the Waterfall system. In contrast, the Growth plan, priced at CAD 269 per month, is designed to meet the needs of large companies with high call volumes. It offers longer calls, deeper AI training, an advanced visual flow builder with branching logic, a Kiosk attendance recording system, call transfer to up to seven destinations, and booking management for larger teams, making it a complete solution for large-scale operations.