Sprinklr AI Platform
An enterprise-grade, AI-native Unified-CXM platform that embeds conversational intelligence, sentiment analysis, and generative AI across social media, customer care, and marketing operations.
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Features
- 🤖 Sprinklr AI+ Studio: Empowers enterprises to build custom AI agents and virtual assistants using leading LLM providers (Azure OpenAI, Google Vertex, Amazon Bedrock) with full governance and transparency.
- 📊 Advanced Sentiment & Intent Analysis: Automatically scans millions of omnichannel touchpoints and social mentions to accurately categorize customer sentiment and predict trends.
- ⚡ Automated Agent Assistance: Accelerates live customer support workflows by drafting smart responses, summarizing lengthy interaction threads, and enabling multilingual translation.
- 🛡️ Enterprise Guardrails & Compliance: Built with robust governance controls, data security protocols, and auditability to ensure safe brand communication at scale.
Pricing Details
💰 Price Details :
Custom enterprise quote-based pricing only, with annual commitments typically scaling based on platform access fees, user role tiers, connected channel volumes, and usage-based AI+ token consumption.
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