MatMat AI

🖼️ Tool Name:
matmat AI

🔖 Tool Category:
AI-powered unified communication inbox — a CRM-centered assistant tailored for small to midsize businesses, combining lead capture, messaging, calling, and AI responses in one platform.

✏️ What does this tool offer?
matmat AI consolidates all customer contact points—website forms, SMS, phone calls, social chats—into a single dashboard (“Winbox”). It instantly replies to new inquiries, qualifies leads, schedules meetings, and escalates important ones. It learns business tone and automates follow-ups around the clock.

⭐ What does it actually deliver based on user experience?

• Integrates seamlessly with existing tools—SMS, web chat widgets, phone systems—no need to replace current workflows.

• Instant AI responses to website, text, and call inquiries—average 33 seconds response time.

• Lead qualification via follow-up questions and routing high-value requests.

• Appointment scheduling automation for real-time bookings.

• Smart filtering and prioritization to help manage volume.

🤖 Does it include automation?
Yes—comprehensive workflow automation includes:

• AI-powered triage and response management

• Lead pre-qualification and escalation

• Calendar/scheduling triggers

• Learning business tone to personalize interactions.

💰 Pricing Model:
Paid tiers with trials

🆓 Free Plan Details:

• No ongoing free plan; offers early-access demo / beta signup.

💳 Paid Plan Details:

• AI Basic – $47/month: unified inbox, AI replies for webChat/SMS/Facebook, dedicated SMS number, analytics, account manager

• AI Pro – $197/month: includes instant-leads (website + third-party), priority support

• AI Growth – custom pricing: multiple SMS numbers, enterprise integrations, workflows, SLA-level support.

• 7-day free trial (credit card required).

🧭 Access Method:

• Web dashboard with widget install for website or SMS

• Phone call handling via assigned SMS numbers for 2-way texting/calling

🔗 Experience Link:
https://www.matmat.ai