Cobbai

️ 🖼Tool name:
Cobbbai

🔖 Tool category:

• AI Customer Support

• Helpdesk and ticket management

• Customer Data Automation and Analysis

• AI Tools for Support Agents

️ ✏What does this tool offer?
Cobbbai is an innovative platform that rethinks support center systems through artificial intelligence, combining intelligent AI agents with a modern helpdesk platform that includes:

• Chat

• Inbox

• Knowledge Hub

• Smart automation

The platform aims to make human and automated support work as a single system, offering advanced AI agents such as:

• Front: An independent agent for dealing with customers

• Companion: An assistant for support agents to improve performance

• Analyst: Background tagging and guidance

The platform also includes additional Helpdesk components:

• Cobbbai Inbox: Ticket management

• Cobbbai Chat: Custom chat

• Knowledge Hub: Integrated knowledge center

• Topics: Organizing support based on customer intent

• VOC: Voice of Customer analysis

• Ask Cobbbai: Conversational AI for insights

⭐ What do you actually offer based on user experience?

• Seamless integration of human and automated support to improve service quality

• Rapid analysis of tickets and comments using AI

• Unified management interface for all Helpdesk components

• Advanced AI tools to guide customers and provide faster solutions

🤖 Does it include automation?
Yes, automation includes:

• Automatically routing tickets to the right customers

• Classifying comments and analyzing customer intent

• Supporting automated responses via artificial intelligence

• Improving customer experience and reducing response time

💰 Pricing model:
Monthly subscription per seat, billed annually

🆓 Free plan details:

• No free plan, platform only available via paid subscription

• A demo can be requested before purchase to see the features in action

💳 Paid plan details:

🔹 Essential

• Price: €29 per seat per month

• Additional fees: €0.15 per conversation

• Includes all the essential tools for support management and ticket analysis

🔹 Advanced

• Price: €59 per seat per month

• Includes advanced features for customer analysis and process automation

🔹 Enterprise

• Price: €99 per seat per month

• Designed for large organizations with advanced features and dedicated support

• All plans are billed annually

🧭 How to access the tool:

• Advanced web platform for agents and management

• Complete management of tickets, chat, and knowledge base

• Integrated AI tools for data analysis and customer guidance

🔗 Trial link or official website:
https://cobbai.com/pricing