Description

🖼️ Tool name:
Enso

🔖 Tool classification:
AI-powered platform for generating and customizing chatbots for support automation and various business use cases, part of the Chatbot Builders and CustomerSupport Automation tools.

✏️ What does this tool offer?
Enso helps you build a chat agent that interacts with users on your site or within your app without programming. The agent can ingest content from files, documents, or web pages, and then respond to visitors' queries accurately. Functions include gathering leads, providing answers backed by live data, transferring conversations to humans when necessary, and customizing the tone of the response by brand.

🛠️ How do you use it?
Visit the official website: https://www.enso.bot/
Register a new account to start a free trial without a credit card
Create a new bot and select knowledge sources by uploading documents or linking them to your site
Customize the bot's tone and general settings (language, style, humanization actions)
Get the embed code or use the SDK to add it to your app
Monitor conversations and statistics from the dashboard to tweak and optimize performance

A review of the tool:
Enso provides a flexible and easy interface to create highly comprehensible and responsive chat agents based on multiple knowledge sources. It optimizes lead generation with built-in forms and seamless control over when and how a user is converted to a human, balancing automation with human quality of support.

💵 Type of tool (in terms of cost):
Partially free with a trial and paid plans.

🎁 What does the free version offer you?
A free trial enables you to create a single bot
Limited knowledge resource uploads (documents up to a certain size)
Limited number of conversations per month
A basic dashboard to monitor performance

🎁 What does the paid version offer you?
Ability to create multiple bots
Upload unlimited knowledge sources and direct link to CMS or APIs
Unlimited messages and conversations per month
Advanced integrations with CRMs and other tools via Webhooks and SDKs
Dedicated technical support and priority response

⚙️ Method of access or source:
SaaS web platform available via browser, with SDK options for deeper integration into apps.

🔗 Link to try the tool:
👉 https://www.enso.bot/