MatMat AI
Description
🖼️ Tool Name:
matmat AI
🔖 Tool Category:
AI-powered unified communication inbox — a CRM-centered assistant tailored for small to midsize businesses, combining lead capture, messaging, calling, and AI responses in one platform.
✏️ What does this tool offer?
matmat AI consolidates all customer contact points—website forms, SMS, phone calls, social chats—into a single dashboard (“Winbox”). It instantly replies to new inquiries, qualifies leads, schedules meetings, and escalates important ones. It learns business tone and automates follow-ups around the clock.
⭐ What does it actually deliver based on user experience?
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Integrates seamlessly with existing tools—SMS, web chat widgets, phone systems—no need to replace current workflows.
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Instant AI responses to website, text, and call inquiries—average 33 seconds response time.
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Lead qualification via follow-up questions and routing high-value requests.
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Appointment scheduling automation for real-time bookings.
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Smart filtering and prioritization to help manage volume.
🤖 Does it include automation?
Yes—comprehensive workflow automation includes:
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AI-powered triage and response management
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Lead pre-qualification and escalation
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Calendar/scheduling triggers
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Learning business tone to personalize interactions.
💰 Pricing Model:
Paid tiers with trials
🆓 Free Plan Details:
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No ongoing free plan; offers early-access demo / beta signup.
💳 Paid Plan Details:
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AI Basic – $47/month: unified inbox, AI replies for webChat/SMS/Facebook, dedicated SMS number, analytics, account manager
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AI Pro – $197/month: includes instant-leads (website + third-party), priority support
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AI Growth – custom pricing: multiple SMS numbers, enterprise integrations, workflows, SLA-level support.
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7-day free trial (credit card required).
🧭 Access Method:
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Web dashboard with widget install for website or SMS
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Phone call handling via assigned SMS numbers for 2-way texting/calling
🔗 Experience Link:
https://www.matmat.ai